Know Your Credit

What’s Hurting Your Credit? 7 Things That May Be Affecting Your Profile

Understanding the Common Factors That Can Work Against Your Credit

Credit & Borrowing9 Min Read
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Maybe your credit score dropped and you are not sure why. Maybe it has stayed in the same range for months even though you have been paying your bills. Or maybe you looked at your credit and thought, “What exactly is holding this back?”

That question matters because a credit score does not explain itself. A score is a result produced from information in a credit report and the scoring model being used. Two people can have similar scores for very different reasons. One may have recent late payments. Another may have high credit card balances. Someone else may have a collection, several recently opened accounts, or information on a report that is not accurate.

That is why TaxFunders does not want people staring at one number and guessing what to do next.

A lower score is a result. It is not a diagnosis.

If you want to understand what may be working against your credit, you have to look at the information behind the number.

01Late or missed payments

Payment history is one of the major categories credit-scoring models can consider. A late payment can signal that an account was not paid as agreed, but the effect is not identical in every credit profile.

How late the payment became, how recently it happened, whether there have been multiple late payments, and the rest of the information in the credit file can all matter. This is also why “I pay everything on time now” does not automatically mean older late-payment history has stopped mattering. Most accurate negative information can generally remain on a credit report for up to seven years, while some categories can remain longer.

At the same time, one late payment does not tell you everything about a person’s credit. Credit scoring considers more than one category of information, and the importance of any one factor can vary depending on the rest of the profile.

The important question is not simply, “Do I have a late payment?” It is, “What is my payment history actually showing?”

02High credit card balances

A person can make every required payment on time and still have credit card balances that may be affecting the credit profile.

Credit cards are revolving accounts. Credit-scoring models can consider how much of your available revolving credit is being used. This is commonly called credit utilization. If a card has a $5,000 limit and a $4,000 reported balance, that account is using a large portion of the available limit. Scoring models may also consider revolving balances across multiple accounts, not just one card by itself.

This is where people often hear simple rules such as, “Just get every card under 30%.” That should not be treated as a universal line that guarantees a particular score or tells everyone exactly what to do. Credit scoring is more complicated than one percentage, and the information being reported across the full profile matters.

Another important detail is that the balance showing in your banking app may not always be the balance currently appearing on your credit report. Creditors report account information on their own reporting cycles, so the credit report reflects what was reported, not necessarily what you see in the app at this exact moment.

Paying on time matters. But paying on time and reporting low revolving balances are not the same thing.

03Collection accounts

A collection account can appear after a debt becomes seriously delinquent and the original creditor or a collection agency reports the account in collection. The reporting path can vary.

Collections can be negative information, but even here, the details matter. Credit-scoring versions can treat certain collections differently, and the age, type, status, amount, and other information in the credit file can affect how the collection fits into the bigger picture.

This is one reason simply seeing the word “collection” should not lead to an automatic conclusion about what someone should do next. The account may be accurate. It may contain information that is inaccurate. It may be older or more recent. It may be one negative item among several. It may be the main issue someone notices while another part of the credit profile is also affecting the score.

An article cannot responsibly look at the word “collection” and tell every reader to pay it, settle it, dispute it, validate it, or ignore it. Those are different decisions, and the appropriate answer can depend on the actual account and the person’s circumstances.

The point is not to guess what action to take because the word “collection” appears. It is to understand what is actually being reported.

04Charge-off accounts

A charge-off is another term people often see on a credit report without fully understanding what it means.

When a creditor charges off an account, it generally means the creditor has recognized the seriously delinquent account as a loss for accounting purposes. It does not automatically erase the underlying debt. A charged-off account can remain part of the credit history and may be a significant negative item.

But again, the label alone does not tell the entire story. A person may see an original creditor reporting a charge-off, a separate collection account, a balance, a zero balance, or other status information depending on what happened with that debt. That is why the account details matter.

“Charge-off” describes an account status. It does not, by itself, tell you the correct next move.

05Recently opened credit accounts

New credit is not automatically bad. People legitimately open accounts when they need a car loan, credit card, mortgage, student loan, or another form of credit. But opening new accounts changes the information in a credit profile.

Credit-scoring models can consider how many accounts have been opened recently, how long it has been since a new account was opened, and how new accounts affect the overall age of the credit history. Opening several accounts within a relatively short period may create a different picture than opening one account and managing it over time.

This is especially important because people sometimes try to “fix” a score by adding credit without first understanding what is actually affecting the profile. A new account can change more than one thing at once. It may add an inquiry. It may lower the average age of accounts. It may create a new balance. If it is a revolving account, it may increase available revolving credit. Over time, it may also add payment history.

The stronger question is not simply, “Should I open another card?” It is, “What would this new account change in my profile?”

06Hard credit inquiries

Not every credit inquiry is the same. A hard inquiry generally happens when you apply for new credit and a lender checks your credit as part of that application. Hard inquiries can affect credit scores, although a single inquiry often has a relatively small impact compared with larger issues in a credit profile.

A soft inquiry is different. Checking your own credit report, certain account reviews by existing creditors, and some prescreening activity are examples that generally do not affect credit scores.

Credit-scoring models also recognize that people may shop for rates on certain types of loans. Depending on the scoring model, the type of loan, and the timing, multiple inquiries connected to rate shopping may be treated differently from separate applications for unrelated credit.

Seeing inquiries on a credit report does not automatically mean every inquiry is hurting the score in the same way.

07Information that may be inaccurate or incomplete

Sometimes the problem is not a financial decision you made. Sometimes the information being reported may be wrong.

Credit reports can contain errors involving account ownership, balances, credit limits, payment status, dates, duplicate debts, or accounts that do not belong to the consumer. Identity theft can also result in accounts or activity appearing on a report that the consumer did not authorize.

That matters because credit scores are calculated using information in credit reports. If important information in the report is inaccurate, the score may be calculated using information that does not correctly reflect the consumer’s credit history. Consumers have the right to dispute inaccurate or incomplete credit-report information.

But the point of reviewing a report should not be to assume every negative item is an error. Accurate negative information and inaccurate information are two different things. A responsible review begins by asking what is being reported, whether it appears accurate, and what information supports that conclusion.

Understand the difference before deciding what, if anything, should happen next.

What if more than one thing is affecting your credit?

This is where credit becomes harder to understand from a score alone. Imagine someone who has no recent late payments, high revolving balances, two recently opened cards, several hard inquiries, and an older collection. Which factor is “the problem”? There may not be only one.

Credit-scoring models evaluate multiple pieces of information together. The importance of a category can also vary depending on what else is in the credit file. That means improving one part of a profile does not guarantee a specific score increase. It also means a score that is not moving does not automatically prove that nothing is improving.

The credit report may be changing in more than one direction at the same time. One factor may be getting stronger while another is still creating risk. That is why the score should not become the entire conversation.

The score shows you an outcome. The profile gives you somewhere to investigate.

Do not turn seven possible factors into seven automatic moves

After reading an article like this, it would be easy to create a checklist:

  • Pay every collection.
  • Close a card.
  • Open a new card.
  • Ask for a higher limit.
  • Dispute anything negative.
  • Stop checking your credit.
  • Pay every balance to zero.

That would miss the point. The seven factors in this article are not seven instructions. They are seven places where useful questions may begin.

A late payment is different from high utilization. High utilization is different from a collection. A collection is different from inaccurate reporting. Recent new credit is different from an old charge-off. And two people who appear to have the same issue can still have very different credit profiles.

Seeing what may be affecting the profile is the beginning of understanding. It is not the same thing as knowing what should happen first.

The TaxFunders Takeaway

When your credit score is lower than you expected, the most useful question is not always, “How do I raise this number?” A better place to begin is, “What is the information behind this number telling me?”

Late payments, high revolving balances, collections, charge-offs, recently opened accounts, hard inquiries, and inaccurate information can all be part of the picture. But credit is rarely understood responsibly when it is reduced to one rule, one percentage, or one quick fix.

A lower score is a result. It is not a diagnosis.

Understand the profile before you decide what the profile needs.

When General Education Isn’t Enough

Your Situation Deserves Its Own Strategy.

This article can help you recognize common information that may be affecting a credit profile. What it cannot responsibly tell you is which factor is having the greatest effect in your situation, what deserves priority, whether an account should be disputed, how much a balance should be reduced, whether new credit makes sense, or what sequence of actions is appropriate.

Those answers require looking at the actual credit and financial picture.

BOOK YOUR FREE CREDIT CONSULTATION

Education First. Always.

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Sources

  • FICO — What’s in My FICO Scores?; How New Credit Impacts Your Credit Score; and How Do Collections Affect Your Credit?
  • Consumer Financial Protection Bureau — Credit Reports and Scores; What Is a Credit Inquiry?; What Are Common Credit Report Errors That I Should Look For on My Credit Report?; How Do I Dispute an Error on My Credit Report?; and Is It Possible to Remove Accurate but Negative Information From My Credit Report?
  • Office of the Comptroller of the Currency — Consumer Debt Sales: Risk Management Guidance, Bulletin 2014-37.

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Educational Notice

This content is for general educational purposes only and is not legal, tax, credit-repair, lending, or individualized financial advice. Credit-report information and credit-score effects can vary based on the consumer’s complete credit profile, credit bureau, scoring model or version, timing of reported information, and other circumstances. No specific score change or outcome is guaranteed.